Strand Support Services

Backed by a Worldwide Network

All Strand products are backed by a worldwide network of distributors and service providers. Dedicated project managers, customer service and technical support staff are available to assist all of our customers across the world. Our skilled staff are highly trained and motivated to provide a wide range of support and service.

» Field Service Contacts
» Authorized Strand Service Centers
» Field Service / System Check-Out Request Form
» Strand Lighting Two-Year Limited Warranty

New! Training Videos

As a new service for owners and users of Strand Lighting products, Strand Lighting offers a series of short training videos from our training department. These training videos will be published periodically and show you how to program, operate, or install your Strand Lighting product.

Search Product Downloads

The Strand Lighting Product Downloads area provides a wide range of support material, technical information, fixture libraries and the latest software to allow our customers to keep their systems as current as possible. Information regarding discontinued products are included in the list below.

Use the menus below to filter your search. You may use a combination of the menus to refine your search. To view all documents, simply click the Search button without making any selections.

Note, items with "Discontinued" in their title are no longer available and are listed for reference purposes only. You can search for Discontinued items either by Product Category or Product Name. For assistance or information on discontinued products, please contact Strand Lighting Technical Support.